Worcester Library Reaches Out to Great Brook Valley and Diverse Communities
When I
visited the Worcester Library branch location in Great Brook Valley (GBV), I
did not know exactly what to expect. The trip there has made me more of an
optimist about the human condition. Going up Tacoma St., I noticed right away the
relatively new outdoor stairways of the Curtis Apartments that took the edge
off of the jail house look they have. I
also noticed how clean the streets were and well-kept was the landscape. The
grass was still green. So impressed were
we that my wife and I passed right by the sign for the Worcester Library branch
located at 89 Tacoma St. and we had to turn around.
The library
is located in a row of apartments the construction of which reminded me of the
barracks that military families used to live in during the 1950s and 1960s.
When I saw them previously, they had an ugliness about them. Nonetheless the
apartments were functional and efficient.
With the recent faux gabled roofs the row apartments are better looking,
almost like town houses.
On the way
into the library, its apartment unit was about 20 yards from the street, I waited
outside and talked to passerbys about the library. People were friendly and
talked freely; because of this, I assumed that many people in GBV were not born
in New England with its culture of mind your own business.
The first person
I spoke with was Carol. She said that she uses the branch library, taking out
books and going on the computers located there. Xavier, a fifteen year old young
man who lived most of his life in GBV, said that he knew of the branch library,
but he did not have any incentive to go inside. He said he did not understand
its draw. He did say that he might check it out eventually.
A teenage
young lady and her friend stopped and talked. Angelique said that the library
was a good place and she uses it often, but they did not go in. Because of my
low vision I asked Angelique to show me which door was the entrance to the
library. She seemed surprised. She pointed to the brown door immediately to my
right and there was a small green sign on the door that read Worcester Public
Library. The best I can say about the
door and the sign is that they were unpretentious and plain. They certainly
were not eye catching. Opening the door a wonderful sight revealed itself, a
warmly lit room full of children and some adults reading, using the computer,
and doing homework.
I was
greeted by the staff at the Library, Sheila, Marilyn, and Polly. Truth be told
they were warned by the publisher that I would be visiting, although the staff
said that they did not know on what day I would arrive. Polly is the Head Librarian and she was
manifestly proud of the Library and its services. The library is open weekdays from
2 PM to 5 PM and to a large extent it is an afterschool venue for children. There
seemed to be about 40 people in the library while I was there. Polly said that
was 40 people is a daily average. Most of the patrons were using the computers
or waiting to use the computers.
Almost all
of the people using the GBV library were, when I was there, Black or Latino, reflecting the population of
GBV. The staff is mostly White. The air of family and friendliness made me
forget about the problems outside of the library. It was a refuge that made me
want to stay to closing. There was a nostalgia for the branch library in
Philadelphia which I used as a kid before I became aware of the world’s
problems.
Among the
children, there seemed to be a cooperative educational process going on, as a
child computer user would ask his peers about how to accomplish certain
computer function. When they ran into a very difficult problem, they would then
seek the library staff’s aid. These children were eager to learn and to help
each other. I am sure it made the staff happy to help in this process. The staff also had a Story Time program in
which books were read aloud. Two computers had educational program software;
one for younger children and another for older kids. I imagine it would be the
dream of any elementary school teacher to work there. The role of librarians in
the education of children is something that deserves addition print.
Having low
vision I wrote in very large letters and Polly noticed. She began to describe
the services the main Worcester Library has for blind people. At first I
thought she was speaking about the children, then I realized she was speaking directly to me about my
handicap. She said that she finds it satisfying to help people. It was
satisfying to interview this kind person. I told her that I would take her
advice and look at the services for the blind found in the main library.
The staff
said that children also borrowed many books and they pointed to the shelves of
books that they were setting up. There was a computer terminal near the shelves
that allowed the quick referencing of books. It was all impressive and a
delight to see these things in GBV. The Head Librarian, Polly, spoke of how books could be ordered region
wide from the inter library lending system. The book most often borrowed
contemporaneously is a fiction book which is popular among pre-teens. Polly said that the library does not promote
the books, per se, but helps the library users to borrow from the main library
or a library in the region. She said that she was not entirely sure how a book
becomes popular, but she suspected word of mouth at schools.
Adults also
use the library and its computers. A lady, Ada, seemed to be doing research
when I asked her if I could take her picture. She said yes, but with a
condition. I had to mail her a copy of the picture via the library. I agreed.
All users of the library computers are limited to thirty minutes at a time and
it is first come first serve. Like all library services the GBV Branch is open
to the public.
The library
has a good rapport with the Worcester Housing Authority which not only provides
the space, but also maintains the property. It performs repairs such as
maintaining the water and heating systems. I interviewed Worcester Housing Authority
Director, Raymond Mariano, about his support for the GBV Branch Library. He
said, as he always does, that he grew up in Great Brook Valley. He felt that the mobile book truck was inadequate
for the residents. The truck only came once a week and it did not have the
programs or services that a stationary library branch could offer. It seems
that the residents of GBV are being well served by Mr. Mariano’s support of the
GBV Branch Library.
The new Head
Librarian at the Main Library on Salem St. did not get an opportunity to return
my call, but I am sure she was busy learning her new duties and solving other
problems. I was able to talk with Messrs. William Coleman and William Belcher,
both of whom are on the Worcester Library board of directors. Mr. Coleman and Mr.
Belcher gave glowing praise about how the Worcester Public Library is reaching
out to the diverse communities of Worcester and about the GBV Branch in
particular. Mr. Belcher added that he
supports the good job being done with the book mobiles.
At the NAACP
Housing Discrimination meeting on November 19, 2014, Michael Ortiz from the
Housing Development Office of the City of Worcester, spoke about how the City
of Worcester is developing additional housing for its residents. During his
talk he mentioned he grew up in Great Brook Valley, like Mr. Mariano. Mr. Ortiz
said that Great Brook Valley is like a gated community. He meant this in a positive way. Like gated
communities GBV has just one main entrance. It has its own health clinic,
store, day care, and library. The gem in that gated community is the Worcester
Public branch library.